Yes, it’s been discussed on forum already. Probable cause faulty wiring.

 

Could you be more specific - in what way is it not operating correctly?

 

When I press the key fob it only comes up about a foot. It takes four presses to open it completely. When it's up the light doesn't come on and it will only go down when forced by hand. Sometimes the catch is closed so I have to press the button on the dashboard to release it to be able to fully close it.

 

You can set the max opening height of the tailgate - you might want to do this if you park in a garage with a low ceiling height for example.

If someone has accidentally set the max height too low - that will symptoms you describe.

From the manual:

"
To memorise a new opening angle, the rear lid
must be open at least halfway.
● Interrupt the opening process in the desired
position.
● Press the ››› Fig. 60 button on the rear lid
for at least 3 seconds.
The opening angle is memorised. Memorisation
is indicated by blinking of the hazard warning
lights and an audible warning.
Resetting and memorising the opening angle
For the rear lid to reopen completely, the opening
angle must be reset and memorised again.
● Release the rear lid and open it to the memorised
height.
● Lift the rear lid by hand as far as it goes. To do
this, some force will have to be used.
● Press the ››› Fig. 60 button on the rear lid
for at least 3 seconds.
● This resets and memorises the factory-set
opening angle. Memorisation is indicated by
blinking of the hazard warning lights and an
audible warning.

Fig, 60 button - is the one on the tailgate.

 

Could you be more specific - in what way is it not operating correctly?

When I press the key fob it only comes up about a foot. It takes four presses to open it completely. When it's up the light doesn't come on and it will only go down when forced by hand. Sometimes the catch is closed so I have to press the button on the dashboard to release it to be able to fully close it.

You can set the max opening height of the tailgate - you might want to do this if you park in a garage with a low ceiling height for example.

If someone has accidentally set the max height too low - that will symptoms you describe.

From the manual:

"
To memorise a new opening angle, the rear lid
must be open at least halfway.
● Interrupt the opening process in the desired
position.
● Press the ››› Fig. 60 button on the rear lid
for at least 3 seconds.
The opening angle is memorised. Memorisation
is indicated by blinking of the hazard warning
lights and an audible warning.
Resetting and memorising the opening angle
For the rear lid to reopen completely, the opening
angle must be reset and memorised again.
● Release the rear lid and open it to the memorised
height.
● Lift the rear lid by hand as far as it goes. To do
this, some force will have to be used.
● Press the ››› Fig. 60 button on the rear lid
for at least 3 seconds.
● This resets and memorises the factory-set
opening angle. Memorisation is indicated by
blinking of the hazard warning lights and an
audible warning.

Fig, 60 button - is the one on the tailgate.

 

Thanks, I'll give that a try! 👍

 

Easy fix at my local garage who welded the damaged wires
I'd been worried it would cost a lot but less than £40

 

Welcome