Seat Ateca SUV Forum banner

<t>Dealership Service, Independent Garage Serive or DIY?</t>

  • <t>Dealership Service (Service plan)</t>

    Votes: 4 40.0%
  • <t>Dealership Service (No service plan)</t>

    Votes: 3 30.0%
  • <t>Independent Garage Service</t>

    Votes: 1 10.0%
  • <t>DIY service</t>

    Votes: 0 0.0%
  • <t>Will never lift the bonnet and hope it doesnt break</t>

    Votes: 0 0.0%
  • <t>Other (Its in my Lease deal etc)</t>

    Votes: 2 20.0%
1 - 17 of 17 Posts

·
Registered
Joined
·
165 Posts
Discussion Starter · #1 ·
Obviously this is dependent on how good your local dealership is or if you have a long standing relationship with an independent garage, but i wanted to take a poll on who will look at service plans or who will save them selves a wedge of cash and go independent?

Now the argument for non genuine parts from independants could stand some ground here but if you ask for genuine or even source them yourself then you know what you are getting.

Now myself ive got a mechanic in the family and when i drove my Audi i would go to Audi buy the parts, go to said family memeber get the car up on the ramps and help him maintain my car, with the added bonus of a stamp in book and getting a good detailed look at it from every angle. Knowing not everyones in the position or if I'll even continue to do this i was curious on what others will be doing.
 

·
Registered
Joined
·
581 Posts
Mines a fully maintained salary sacrifice car, so all maintenance inc tyres and main dealer servicing, is included in my monthly cost..
 

·
Banned
Joined
·
2,739 Posts
Complement you on survey design with the bottom answer Dunn Vag Happy.

I became aware of Seat's Internet booking system where you get free European breakdown cover and this is even more useful out of the warranty period. So I'll be doing that since my current breakdown cover has a 12 mile limit which just takes you to my local rubbish rogue Seat dealer, Seat has no limit. I'm going to get the car serviced 25 miles away that I hope are reliable. They had two Seat dealerships about five years ago, one local and it was those that put me into contact with Protyres to do the 4 wheel alignment. Then they closed the local dealership.

I use Seat for service. For tyres, exhaust (still on my original system after 12 years) and discs I use fitters which has been Protyres after the Seat garage introduced them to me. Although the MK dealership that looked after my Seat for about 10 years, not the rogue garage, did do the discs and pads a few times. Suspension genuine Seat parts yes. Brakes and tyres the likes of Protyres get Europarts to deliver to order. Not totally bothered that those aren't badged as VW Seat. Off the top of my head I'd say that Protyre costs about half of Seat's.

My father did all his own car mechanics as my eldest brother, so I've heard a lot and was brought up with a lot of car mechanics around me. My other brother, woops, forgot he was the one that was employed to smash up cars at Millbook prooving ground, so brought up with a lot of car conversation. It worried Mother that I wouldn't have these skills !. I like to think I can have meaningfull conversations. With main dealers you have a lot of monkeys to speak to before who did the work and often you don't speak to your mechanic of the day.

Then we get onto batteries, do those myself from Europarts, Bosch and got my brother to fit when he was alive. Last time got HALFORDS to do it. On servicing on my Citroën Halford servicing were jokers they use to put the steering wheel back on at 30 degree angle. They did that twice. Didn't do the wheel nuts up once, so it rattled as you went through the Dartford tunnel hearing the sound bounce off the walls. What with them and the "nice people to do business with" in Barnet who are complete jokers. Their last act was to pull all the rubber seals off from under the bonnet and not putting it back looking for corrosion. I nearly didn't go for Seat again based on the dreadful service and customer service I've had since shifting my servicing closer to home, but decided that I wouldn't go over to VW who's dealership is better developed but get the car serviced further a field. My problem with loan cars is that driving a DSG, I can only drive automatics now, I'd make a pigs ear of manuals now, which means I either have to stay at the dealership, get a lift or use public transport. Thinking about it I should be able to get the people who I'm buying it from to drop me off at the end of the tube line then make my own way back :). I'm out of their pickup / drop off zone.

So yes, as muttered recently I find Protyres very good and use them as my first line for fitter stuff and Seat for services and complicated stuff.
 

·
Banned
Joined
·
2,739 Posts
Ghiggz said:
Mines a fully maintained salary sacrifice car, so all maintenance inc tyres and main dealer servicing, is included in my monthly cost..
Hmmm after complementing the survey design may be it did have a design floor. That could be an "other". Edit it in, and we'll re vote....
 

·
Registered
Joined
·
118 Posts
I gave up serving my own cars when they became computers on wheels? I think a good dealer is worth the extra costs over an independent. I've had a recent experience to back that as my current car when last serviced just before its three year warranty expires was found to have avert small oil leak from the Haldex transfer box. There not many places for it to leak there so without hassle and as a precaution against a crack that they could not see they sorted the claim, ordered a new part and rang me to ask me to continue to use the curtesy car saying that assumed I'd want it changed under warranty. They expressed the part overnight and fitted it by the following day, cost to the warranty if I'd paid probably about £1.6K. Service with a big smile
 

·
Registered
Joined
·
165 Posts
Discussion Starter · #7 ·
That was one of my main worries and where you would stand regarding warranty issues if using an independent garage.
 

·
Banned
Joined
·
2,739 Posts
You need a Seat stamp for service to kept them sweet whilst in warranty and for a bit longer if you want them to share costs of stuff that goes wrong soon after.
 

·
Registered
Joined
·
118 Posts
It all seems to be done electronically now, no stamp in a book. In fact I understand that you can get it serviced wherever you want provided you can show that you have always used approved material and parts. So they would all need to be individually I testified on your invoice. Additionally if there are software updates etc., they can only be done at the dealers. As I've indicated before for me it's the relationship that matters which results in trust.
 

·
Banned
Joined
·
2,739 Posts
They spent the first five years of my Altea doing software updates, some to the engine management, others the DSG and it's those that you won't get if you take it elsewhere I reckon. That's part why I keep the servicing to a main Seat dealer and the fitters stuff done elsewhere. Some garages do this themselves so whilst you take it in for the tyres to be done they ships it off to a tyre specialist. The Seat garage before they closed up shop locally couldn't do 4 wheel alinement's so took all their Seat's to Protyres down the road. So you might just as well farm the fitter work out yourself and particularly when it's out of warranty.
 

·
Registered
Joined
·
165 Posts
Discussion Starter · #11 ·
http://www.seat.co.uk/owners/your-seat/services/fixed-price-servicing.html

If you read what they are doing to your car whilst its being serviced you really arent getting much for your Money apart from the software updates that only they can do (Audi charged me £80 once to have my car plugged into their machine for updates and gave me a courtesy car for the day so can't imagine it would be much more expensive)

What worries me is that it would appear that they wouldnt change the air filter for the first two years or services or until the first major service which could be 3rd or 4th service and for anyone who has changed a 12month old air filter this is slightly worrying. Again fuel filter every two years or second service, by the time you've been filling up at super markets for 18months that little paper filter will have seen some action let alone after 2 whole years. Just doesnt seem you get much bang for your buck.

I just cant get excited about the dealership servicing.
 

·
Registered
Joined
·
61 Posts
Labour is usually the highest cost. Don't worry about two yearly maintenance intervals on filters, they're sized appropriately to cope with it. They've been using these engines in various installations for millions of miles so know what they can get away with. Personally I don't use supermarket diesel as I can tell the car doesn't run as well on it. 185000 miles in the last two (common rail diesel) cars with no DPF, fuel pump or injector issues. Before the trolls fire up, I am not suggesting that supermarket fuel will cause the abovementioned issues, just saying what I do with my cars. The DPF alone has inspired many internet pages of misinformed indignation and supermarket fuel is another favourite :roll:
My current (company) car is the first one (in 29 years of car ownership) that I have had to send to a main dealer for servicing and general maintenance and I have been underwhelmed by the whole experience. No alternative for me though :(
 

·
Registered
Joined
·
581 Posts
Just on supermarket fuel, my experience, one recent summer I filled up at Tesco and we went to Cornwall on holiday, I barely got down there on the full tank, then coming back I filled up again from empty but at a Shell, and although it cost a few ££ more, we got back AND did another 75 miles that week once home..
So I generally steer clear from it when I can...
 

·
Banned
Joined
·
2,739 Posts
Mine gets treated to premium fuel on holiday or standard garage fuel and is happy to run on Sainsbury's the rest of the time. That use to be Green Energy before the sulphur was reduced in the rest of diesel, the only place you could get it from. I'm steered by the Petrol Prices app. I do remember the time when Tesco's were selling petrol with zero additives and told you, you didn't need them which was a bit bizarre.

I nearly put the 30 percent rape seed oil in mine once in Germany but it wouldn't take my Visa card. I got a picture in Diesel Car since those pumps were rare 15 or so years ago. 15 percent on the continent. I've never had any diesel fuel pump issues. Probably like food, the car needs a well balanced diet in life :).

Your probably not going to damage your diesel pump these days with fuel. I've given up transferring copious notes and drawing graphs of fuel consumption and moving averages. I did use to notice the winter / summer effect so you had a ripple through the seasons. Viscosity of the oil I think that one was.

The issue is going to be whether expensive fuel pays for itself or not, that's a personal choice like people swear by PCP costs against buying outright etc.

BTW this thing on whether you go for long service intervals as VW / Audi. Seat are annual / mileage and Honest John says ignore the lean services. I stick to the Seat regime.
 

·
Registered
Joined
·
165 Posts
Discussion Starter · #15 ·
Filters sized appropriately or not an air filter running 10,000 miles in a dusty country side environment compared to 10,000 miles of city running you are going to see very different results, clean air is key to good combustion, which effects mpg and performance, ill be making sure its changed at every service i feel its poor considering the cost of an air filter for them not to change it. I too prefer BP fuel over Sainsburys but fill up when needs must, i just make sure it gets a BP ultimate tank once a month, i do find i get a few more mpg when i fill up BP fuel too.
 

·
Registered
Joined
·
61 Posts
Agreed that you off-road types need more maintenance due to being covered in dust :D
In all seriousness, they should reduce the service intervals for vehicles used in dusty conditions but that's got to be down to the user to realise that I suppose.
The majority of UK Atecas will never encounter anything more challenging than a country fair car park, or a particularly high kerb near the school gates ;)
 

·
Banned
Joined
·
2,739 Posts
Or snow. But that's why they aren't buying 4x4 just pretend 4x4s.

I've censored myself about my Bolivian 4x4 holiday which was off road, coco chewing locals digging their fields. Where we went was a bit more off road than those videos of the Ateca. No 4x4 lessons were taken, just me and the partner bit young and fool hardy. We did get stuck in a hole as it started to get dark one night, a covered drainage channel collapsed. It wouldnt get out of that but a local who perhaps planted it there helped us out and we crossed their palm with silver. Somewhere else had a volcanic puncture with the glass like object cutting straight into the tyre. Not ideal road making materiel. Brought it back as a souvenir. I try not to go off road these days too much hassle of punctures although I reckon South American tyres aren't up to the same standard elsewhere, soft rubber.
 
1 - 17 of 17 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top