Electric tailgate opening problem

[pafrac]

Sorry guys, no simple solution ... it turned out to be a faulty tailgate motor, had it replaced under warranty.

[mike3105]

Bit of a bump, but I had this tonight. I put some MucOff Bike Lubricant (https://www.wiggle.co.uk/muc-off-mo94-m ... 5360719716) into the two black struts and that solved it. It must've been either the cold spell, me cleaning the car, or the salt water from the previous owners (by the sea!) that had got in and caused friction, and then that made the electronics think there was too much resistance and it must be hitting something. Sprayed in, and worked straight away.

[Johnny B]

Bit of a bump, but I had this tonight. I put some MucOff Bike Lubricant (https://www.wiggle.co.uk/muc-off-mo94-m ... 5360719716) into the two black struts and that solved it. It must've been either the cold spell, me cleaning the car, or the salt water from the previous owners (by the sea!) that had got in and caused friction, and then that made the electronics think there was too much resistance and it must be hitting something. Sprayed in, and worked straight away.

Ha... good job!

I had the same issue with the handle on my double glazed windows at home. Completely siezed up, so bought a new one and was about to replace it when my dad just sprayed some WD40 on it and hey presto!!

[salvogarbo]

I have a similar issue with the powered boot (tailgate) on my 2016 Ateca. When opening the boot it opened just over halfway before stopping prematurely. When trying to close the boot, via the button on the boot it didn't move and just sounded the three beeps. In the end I had to shut the boot manually. Now the boot will unlock, but not move, close and lock, but there is no movement from the motors.

Having looked at the vehicle faults, it is showing the following:

Code: Select all

Hall sensor in motor 2 for test hatch    Open circuit/short circuit to B+

Just wondering if anyone can help, before I get the MucOff out
Thanks
S

[Johnny B]

I have a similar issue with the powered boot (tailgate) on my 2016 Ateca. When opening the boot it opened just over halfway before stopping prematurely. When trying to close the boot, via the button on the boot it didn't move and just sounded the three beeps. In the end I had to shut the boot manually. Now the boot will unlock, but not move, close and lock, but there is no movement from the motors.

Having looked at the vehicle faults, it is showing the following:

Code: Select all

Hall sensor in motor 2 for test hatch    Open circuit/short circuit to B+

Just wondering if anyone can help, before I get the MucOff out
Thanks
S

Have you tried Mike3105's solution? He applied some lubricant (I'd imagine WD40 would be similar) to the black struts and that did the trick (see two posts above)

[Andjam52]

Hi, I've the same problem tailgate opens about 6 inches and stops gets 3 bleeps, having to manually lift up, sometimes closes from this height or again close manually. I've plugged in carista and getting two faults come up. Any ideas ???