Ateca Design Fault

Faults and Technical chat for the Seat Ateca
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W19KED
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Joined: Wed Mar 08, 2017 11:36 am

Ateca Design Fault

Post by W19KED » Fri Mar 10, 2017 11:37 am

I took delivery of a Xcellance 1.4 EcoTsi 4 days ago and have discovered a fault in the design which will unfortunately lead to premature corrosion. Even though the vehicle is spotlessly clean on the outside, on opening the rear doors I noticed that dirt, grit & mud is collecting near the bottom on the inside of the doors. See photos. The channel where debris collects is formed by the way in which the lower black plastic door trim is attached to the door panel. On the majority of vehicles, the rear door is seperated from the wheel arch and therefore this problem does not exist. However, on the Ateca, the lower part of the rear doors are directly exposed to spray from the rear wheels & tyres. It appears that this problem affects all models.

Having been involved in the motor industry for many years, I would advise the following:-
Please check your vehicle and if any dirt is collecting in this area then please help us all by writing (with photos if possible) to your dealer. Ask them to contact the manufacturer regarding this issue. Also write to Seat (which can be done at www.seat.co.uk/contact-us.html) . The more of us who do this, the sooner a fix will be available. In the meantime I would advise that owners take the time to keep this area clean until Seat comes up with the required fix.

Thank you for taking the time to read this.

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Ghiggz
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Location: The Diff, Wales, UK.

Re: Ateca Design Fault

Post by Ghiggz » Fri Mar 10, 2017 11:42 am

You are right!
This has been brought up on a thread previously by someone, and following that a few of us checked ours and all noticed it too..
66 Ateca SE 1.6tdi silver

W19KED
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Joined: Wed Mar 08, 2017 11:36 am

Re: Ateca Design Fault

Post by W19KED » Mon Mar 13, 2017 5:29 pm

Update:

After writing to Richard Harrison the MD of Seat UK regarding the above, today I received a telephone call from Seat. They have requested photographs of the road dirt collecting on the rear door panels as they said they are totally unaware of this issue. If anyone else has noticed this problem on their Ateca, send your photos together with a description of the problem to talkto@seatcars.co.uk. Put your registration number and 'Design Fault' as the subject.

Cheers

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Phosphoric
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Location: West Sussex

Re: Ateca Design Fault

Post by Phosphoric » Mon Mar 13, 2017 5:47 pm

Thanks for your work on this W19KED.
I haven't got my car yet but will be sure to keep an eye on this issue as I intend to keep the car long term.
1.4 Eco TSI SE in Rhodium Grey. Convenience pack, towbar and spacesaver spare wheel. 5 year warranty

JimBob
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Joined: Wed Jan 25, 2017 8:51 pm

Re: Ateca Design Fault

Post by JimBob » Mon Mar 13, 2017 6:27 pm

You would have thought that the manufacturers in the VAG group would have sorted this by now. I know of similar issues on MK1 Leon's, VW Passats and Golf's. You only have to Google water in doors for xxxxx to see how many people have had similar issues.

I suggest we do all take up the advice and report any problems we see in this area.

Jim
JimBob (not Walton) 1.0 TSI SE Nevada White

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Ghiggz
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Location: The Diff, Wales, UK.

Re: Ateca Design Fault

Post by Ghiggz » Mon Mar 13, 2017 6:50 pm

Dang it, I washed mine yest, first time in about a month, and they were both bad again so I opened the doors and gave em a blast with the pressure washer..
Will be a few weeks before it builds up again now...
66 Ateca SE 1.6tdi silver

Goodbye Golf
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Re: Ateca Design Fault

Post by Goodbye Golf » Tue Mar 14, 2017 9:05 am

Thanks W19KED. I have just checked my Ateca and also have the problem.

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I shall be writing to SEAT UK today!
Black 2.0 TDI 4Drive 150PS Xcellence + heated windscreen + electric tailgate + space saving spare wheel. Arrived Oct 2016.

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tonychurly
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Re: Ateca Design Fault

Post by tonychurly » Tue Mar 14, 2017 11:57 am

Is not just a corrosion issue but also very inconvenient as rear passengers will tend to brush past and get this on their cloths. A secondary seal attached to the bodywork to track the door edge is what is required.

supreme
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Joined: Mon Mar 06, 2017 1:58 pm

Re: Ateca Design Fault

Post by supreme » Wed Mar 15, 2017 9:16 am

Ouch. There is no question that this is design fault. Keep us updated what Seat will do about it.
ATECA Xcellence 1.4 TSI
Ordered 2016 Nov, but cancelled after 8 months wait time
Bought Karoq 1.5TSI DSG

W19KED
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Re: Ateca Design Fault

Post by W19KED » Wed Mar 15, 2017 4:53 pm

Update:

In an attempt to keep the ball rolling, I have also provided my dealer with photos and asked them to submit a Technical Report to Seat regarding the problem. If you are ever driving past your dealership when your rear doors are full of rubbish and you have a minute to spare, feel free to call in and do the same.

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