Failed clutch on my Ateca

New to the Seat Ateca Forums? Introduce yourself here
jamesiow
Posts: 209
Joined: Thu Mar 09, 2017 9:24 pm
Location: South of England

Re: Failed clutch on my Ateca

Post by jamesiow » Thu Oct 12, 2017 7:50 pm

What engine is your car got? I know Honest John get's letter from time to time with VW's with clutch issues when they quite new cars still.
ATECA SE 1.0 Technology, Petrol, Manual, Samoa Orange, Park Assist, Convenience Pack, Top view camera with rear view camera, Electric Tailgate with Virtual Pedal & Keyless Entry.


Graham B
Posts: 42
Joined: Sun Jun 25, 2017 2:11 pm
Location: Kent UK

Re: Failed clutch on my Ateca

Post by Graham B » Sat Oct 14, 2017 8:38 am

Hope things all go well for you. 10 years ago my 2nd new Leon was one of the first 170hp off of the production line and had a few faults. After 6 months the drivers door lock went "tech". By this time I was getting fed up with car so I help from Citizens Advice and wrote a letter to "The Dealer Principle" REJECTING THE CAR AS NOT FIT FOR PURPOSE. 3 weeks later I had a brand new Leon on my drive and a massive hamper from Seat UK that Christmas
Ordered 1.4 TSI Xcellence with heated front screen and panoramic sun roof in Rodium Grey. DELIVERED 12 SEPT FINALLY


Golfmk56
Posts: 521
Joined: Sun Jan 15, 2017 3:24 pm

Re: Failed clutch on my Ateca

Post by Golfmk56 » Sat Oct 14, 2017 9:23 am

Apologies - can only give briefest of answers, in a rush at the mo.

Write to dealer principal telling him you're suing them thru small claims court. You took car in with a smoking clutch. They found no fault. A few month later the clutch and flywheel need replacing. The court will ask the dealership if it wasn't a smoking clutch, then what was the problem? If they say no problem found then by implication the garage obviously came to the wrong conclusion.

Thats the basics anyway. Just remember your grievence is with the supplying dealership, this has nothing whatsoever to do with SEAT UK or their customer services.


jamesiow
Posts: 209
Joined: Thu Mar 09, 2017 9:24 pm
Location: South of England

Re: Failed clutch on my Ateca

Post by jamesiow » Sat Oct 14, 2017 11:32 am

You could also be on a sticky wicket with a clutch is possible to destroy one in afternoon if you’re a shocking driver. Plus the limit for the Small Claims Court is £10,000. My advice would be to go down Customer service route first
ATECA SE 1.0 Technology, Petrol, Manual, Samoa Orange, Park Assist, Convenience Pack, Top view camera with rear view camera, Electric Tailgate with Virtual Pedal & Keyless Entry.


Golfmk56
Posts: 521
Joined: Sun Jan 15, 2017 3:24 pm

Re: Failed clutch on my Ateca

Post by Golfmk56 » Sat Oct 14, 2017 8:18 pm

jamesiow wrote:
Sat Oct 14, 2017 11:32 am
You could also be on a sticky wicket with a clutch is possible to destroy one in afternoon if you’re a shocking driver. Plus the limit for the Small Claims Court is £10,000. My advice would be to go down Customer service route first
'
1: There's no sticky wicket at all. Of course you could destroy a clutch in an afternoon but not thru normal driving you can't. If you're suggesting the above car wasn't being driven normally then again that's very simple to prove - just check the tyres. Even if David had been sitting with his foot on the clutch all afternoon then that would burn the clutch... so how do you account for a flywheel to be replaced?

2: The applicant would be suing for the replacement costs for clutch and flywheel - i.e. £2000. What's the small court limit of £10,000 got to do with it?

David wrote: "They (the garage) say SEAT will not reimburse them once the car is more than 6 months old unless they can show it was a manufacturing defect."

The garage's relationship with the manufacturer is of no concern whatsoever to the buyer. The legal position is the contract is between David and the garage. Any issues the garage has with the manufacturer is quite frankly a legal battle between themselves.

It's an open an shut case. For £2000 the garage would have to be quite mad to even try and contest it. If I were to take a guess, what'll happen is the case won't go anywhere near small claims court and the garage will make a 'goodwill gesture' for all the monies David has thus far paid out. (Goodwill gesture meaning that they are not admitting liability).


Post Reply

Return to “Introductions”


Who is online

Users browsing this forum: No registered users and 3 guests