Failed clutch on my Ateca

New to the Seat Ateca Forums? Introduce yourself here
User avatar
Matthijs82
Posts: 192
Joined: Sat May 26, 2018 8:26 pm

Re: Failed clutch on my Ateca

Post by Matthijs82 » Thu Oct 04, 2018 8:58 am

Wow, thats what I call a shitty service.
Good job getting your money back.

Chapter closed and enjoy your Volvo.
07-06 ordered: Ateca 1.4 (1.5) TFSI DSG FR Business Intense + virtual cockpit
Production planned for week 42
Delivery 16-11


Rory
Posts: 97
Joined: Mon Aug 20, 2018 2:31 pm

Re: Failed clutch on my Ateca

Post by Rory » Thu Oct 04, 2018 9:23 am

Well done for seeing it through.
Ateca SE-L 1.0TSi - Sept 18 - daughter's
Tiguan Match 2.0TDi 4Motion DSG - Sept 15 - wife's
Thinking about something with 7 seats to replace my old Mercedes C270CDi Estate


Flakmunky
Posts: 194
Joined: Sun Apr 15, 2018 10:28 pm

Re: Failed clutch on my Ateca

Post by Flakmunky » Thu Oct 04, 2018 10:55 am

Pleased for you. Hope all of the costs for Pendragon make them think twice in future...

Out of interest (and if you can) what were the two offers they made prior?
Xcellence 2.0 TDI 190 DSG 4Drive in Lava Blue with:
Digital Cockpit, Top View, Park Assist & Advanced Comfort & Driving Pack Plus 2


jamesiow
Posts: 301
Joined: Thu Mar 09, 2017 9:24 pm
Location: South of England

Re: Failed clutch on my Ateca

Post by jamesiow » Thu Oct 04, 2018 10:57 am

Well done. Have you got the court case file link to website with case notes and outcome in please? Why ask is if anyone else has this issues can show a past ruling the there dealer etc and hopefully they will just back down and pay up for new clutch
ATECA SE 1.0 Technology, Petrol, Manual, Samoa Orange, Park Assist, Convenience Pack, Top view camera with rear view camera, Electric Tailgate with Virtual Pedal, Keyless Entry & Rear Sunblinds.


Grahamn
Posts: 194
Joined: Sat Feb 04, 2017 10:41 am

Re: Failed clutch on my Ateca

Post by Grahamn » Thu Oct 04, 2018 4:11 pm

Great result! Glad you saw it through and got the right result. Shame the dealer wouldn't do the right thing and hopefully the costs will make them think again as there's bound to be a "next time". Enjoy your new Volvo!


David Gatenby
Posts: 8
Joined: Tue Oct 10, 2017 6:27 pm

Re: Failed clutch on my Ateca

Post by David Gatenby » Mon Oct 29, 2018 8:39 am

The case was held at Leeds County Court on 19 September 2018 and the claim number was D78YM649. I rejected two offers to settle of around £400 and £500. The judge used the “fitness for purpose” argument in the award and this overruled the defence claim that the guarantee does not cover the clutch. The case was helped by an independent report produced by an AA approved engineer who said that a clutch in a properly driven car should last between 70000 and 140000 miles.
As I no longer own a Seat Ateca I will not be visiting this forum again so I hope this information will help others who encounter similar problems.


jamesiow
Posts: 301
Joined: Thu Mar 09, 2017 9:24 pm
Location: South of England

Re: Failed clutch on my Ateca

Post by jamesiow » Mon Oct 29, 2018 10:00 am

Thank you for your time posting it!
ATECA SE 1.0 Technology, Petrol, Manual, Samoa Orange, Park Assist, Convenience Pack, Top view camera with rear view camera, Electric Tailgate with Virtual Pedal, Keyless Entry & Rear Sunblinds.


Rory
Posts: 97
Joined: Mon Aug 20, 2018 2:31 pm

Re: Failed clutch on my Ateca

Post by Rory » Mon Oct 29, 2018 10:33 am

I strongly feel these sort of cases should get more publicity.

OK, things can go wrong with any car but the true test is how you're helped (or not, as in this case) to get through it. Unless there is strong evidence of abuse then manufacturers and their dealers should err on the customers side and those that put customers through a lot of misery should be avoided.
Ateca SE-L 1.0TSi - Sept 18 - daughter's
Tiguan Match 2.0TDi 4Motion DSG - Sept 15 - wife's
Thinking about something with 7 seats to replace my old Mercedes C270CDi Estate


Post Reply

Return to “Introductions”