Lead times

All Seat Ateca related discussions
225
Posts: 21
Joined: Sun Apr 22, 2018 8:51 am

Re: Lead times

Post by 225 » Thu Jun 21, 2018 2:35 pm

Well I rang customer service last week who have constantly said September delivery(ordered 4th may) and it should be half built by now as it was this week's build week!

Assuming a mid July deliver to dealer that's about 12 weeks which isn't bad really, especially as it with the 2.0 tsi lump which they stopped taking orders for 6 days later.


Warthog
Posts: 115
Joined: Tue May 22, 2018 12:41 am

Re: Lead times

Post by Warthog » Thu Jun 21, 2018 9:31 pm

I getting a little annoyed as you can see from my timeline I ordered in April and have had just one call to say order confirmed in early May.. I went in once to see if any news and was told delayed till September but then have heard nothing more. No seat order number and no follow up very disappointed with the dealer at moment. Laying out nearly thirty grand you think a call every couple of weeks would not be too much to ask.
Ateca FR 1.5, Velvet Red, Panoramic Sun Roof, Heated Windscreen, Digital Cockpit
Ordered WK17
Confirmed WK19
Build WK38
In UK WK41
Collected WK42


Samsonite
Posts: 74
Joined: Tue Jun 12, 2018 9:09 pm

Re: Lead times

Post by Samsonite » Thu Jun 21, 2018 10:53 pm

Warthog wrote:
Thu Jun 21, 2018 9:31 pm
I getting a little annoyed as you can see from my timeline I ordered in April and have had just one call to say order confirmed in early May.. I went in once to see if any news and was told delayed till September but then have heard nothing more. No seat order number and no follow up very disappointed with the dealer at moment. Laying out nearly thirty grand you think a call every couple of weeks would not be too much to ask.
Where did you purchase from?


Dudleythecat
Posts: 7
Joined: Fri Jun 22, 2018 1:21 am

Re: Lead times

Post by Dudleythecat » Fri Jun 22, 2018 1:31 am

I ordered several weeks ago and was told 17 ish weeks for factory order. I got a phone call today for the dealer who explained that my car would now be a 19 plate build and have as standard tinted rear windows and a winter pack. Not a problem ! Howver, I was also told that I needed to sign a waiver document around the emissions testing which means Seat taking no financial responsibility for potential car tax changes. Obviously not happy about this and was helpful reassured by the dealer that they may offer some assistance.


GlennS
Posts: 49
Joined: Wed Apr 25, 2018 2:06 pm

Re: Lead times

Post by GlennS » Fri Jun 22, 2018 1:25 pm

I hope you mean a 68 plate.
Ordered Ateca FR 1.5 TSI, Energy Blue, manual, convenience pack, heated windscreen, spare wheel on 19/04/2018. Delivery due Week42 (Mid-October) Picked up week 43


Gismo
Posts: 17
Joined: Wed Jun 27, 2018 9:39 am

Re: Lead times

Post by Gismo » Sun Jul 08, 2018 12:27 pm

Just for info : Ordered our 1.4 Excellence on Saturday. Dealer advised December delivery but factory will confirm build week in six weeks or so. Also told that although orders have to go through as 1.4 engine this will switch to 1.5 at the factory.
Ordered 07/07/18 - Excellence in Rodium Grey with Excellence Pack & Seat Sound


Warthog
Posts: 115
Joined: Tue May 22, 2018 12:41 am

Re: Lead times

Post by Warthog » Tue Jul 17, 2018 12:22 pm

Have been told today my order has been updated to a 1.5 but still no build week or any idea of one!
12 weeks from ordering and was told originally 12-14 weeks for delivery.
Ateca FR 1.5, Velvet Red, Panoramic Sun Roof, Heated Windscreen, Digital Cockpit
Ordered WK17
Confirmed WK19
Build WK38
In UK WK41
Collected WK42


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Matthijs82
Posts: 185
Joined: Sat May 26, 2018 8:26 pm

Re: Lead times

Post by Matthijs82 » Tue Jul 17, 2018 12:52 pm

man that sucks.

I was told delivery somewhere in November. (order date june 5th, 1.5 DSG FR)
I called a few weeks later and was told the productiondate won't be announced till the end of September. So thats just awesome :(
07-06 ordered: Ateca 1.4 (1.5) TFSI DSG FR Business Intense + virtual cockpit
Production planned for week 42
Delivery 16-11


Samsonite
Posts: 74
Joined: Tue Jun 12, 2018 9:09 pm

Re: Lead times

Post by Samsonite » Tue Jul 17, 2018 8:42 pm

Matthijs82 wrote:
Tue Jul 17, 2018 12:52 pm
man that sucks.

I was told delivery somewhere in November. (order date june 5th, 1.5 DSG FR)
I called a few weeks later and was told the productiondate won't be announced till the end of September. So thats just awesome :(
At least you got something I can't even get a seat order number from my dealer!


User avatar
Matthijs82
Posts: 185
Joined: Sat May 26, 2018 8:26 pm

Re: Lead times

Post by Matthijs82 » Tue Jul 17, 2018 8:47 pm

Samsonite wrote:
Tue Jul 17, 2018 8:42 pm
Matthijs82 wrote:
Tue Jul 17, 2018 12:52 pm
man that sucks.

I was told delivery somewhere in November. (order date june 5th, 1.5 DSG FR)
I called a few weeks later and was told the productiondate won't be announced till the end of September. So thats just awesome :(
At least you got something I can't even get a seat order number from my dealer!
Well I have something thats nothing, I dont have an order number either.
07-06 ordered: Ateca 1.4 (1.5) TFSI DSG FR Business Intense + virtual cockpit
Production planned for week 42
Delivery 16-11


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