Brand new car hit & run (paint repair options)

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Brand new car hit & run (paint repair options)

Post by Jay94444 » Mon Dec 02, 2019 1:33 pm

Hi all, absolutely gutted! Picked up my brand new Ateca 3 weeks ago and I’ve just noticed it’s been hit (scraped/with scuffs) along the rear panel and bumper. My cars crystal black and it’s scraped with bright yellow paint, must have happened last night as it was on the road outside my home rather than the driveway, and it wasn’t there when I parked up last night.

I’m gutted to say the least but fuming, there’s absolutely no respect for people’s property these days, and I don’t say that as a generation thing. I’m only 25 myself but wouldn’t dream of hitting a car and whizzing off without say so.

Anyway, is there a way I could safely polish this out? I’d likely be taking it to a professional detailer. The majority of the damage looks like light scrathes/scuffs but there’s quite a lot. And there’s one rather deep scratch around an inch or two long which has taken the paint right off and looks too deep to repair with any paint correction.

Trust it to be my luck the one time my dash cam is out of the car!

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Re: Brand new car hit & run (paint repair options)

Post by vectra » Mon Dec 02, 2019 2:34 pm

Can you feel it with your finger nail?
If it is not gone right through a good detailer should be able to polish that out. If not to perfect, then to very close to being non obvious.
MY19 Ateca FR 1.5Tsi DSG Velvet red, Digital cockpit, Beats audio, Winter pack, Leather, adaptive cruise, Electric boot, Kessy, Lane assist, Connectivity box, Alarm, Kessy, Rear view Camera. 8-)

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Re: Brand new car hit & run (paint repair options)

Post by elevenses » Mon Dec 02, 2019 4:24 pm

Find a local Smart repair specialist. They can fettle or paint. Sounds like £150...
2016 2.0TDi Xcellence 4drive 190 in metallic White with lots of toys...

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Re: Brand new car hit & run (paint repair options)

Post by Furion » Thu Dec 12, 2019 1:27 am

You can also explore paintless dent removal, they can do paint correction and sort out any dents, at least then your car is still original, no new paint, no filler etc. I don’t know where you are based but there is a good place in Peterborough

You will be surprised how bad a damaged panel they can repair.

If you do go for this option post some before and after pics

Hope you get it sorted.
Ordered 27/06 : Build Completed WK40, Collected 1st Nov 19.
Ateca Xcellence Lux 2.0TDI 150 DSG 4Drive, Black Magic. MY20
Gone but not forgotten : Jaguar XF 3.0TDV6 2011

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Re: Brand new car hit & run (paint repair options)

Post by Smiffy » Thu Dec 19, 2019 12:48 pm

I've used the Chipex product on my car ( supermarket car park damage), and am pretty pleased with the result. It's not invisible in certain lights, but certainly quite unnoticeable, and the paint colour match is perfect. I think the quality of the repair depends on how much time you're prepared to spend on it.

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