Blooming thing won't go anywhere!

Faults and Technical chat for the Seat Ateca
Bobbytoad
Posts: 7
Joined: Sun Mar 24, 2019 10:27 pm

Re: Blooming thing won't go anywhere!

Post by Bobbytoad » Wed Apr 10, 2019 9:37 pm

Some positive early opinion following Skoda updates.
You’d think this would be sorted centrally at VW as opposed to leaving brands to resolve themselves
https://www.briskoda.net/forums/topic/4 ... ss-report/


Kevr84
Posts: 10
Joined: Tue Apr 02, 2019 9:59 pm

Re: Blooming thing won't go anywhere!

Post by Kevr84 » Fri Apr 12, 2019 9:28 am

Our rejection has been accepted. Just waiting for the money to be returned.
Although a lot of phone calls and stress we didnt need, it was more straight forward than i expected


Paramop05
Posts: 9
Joined: Mon Feb 25, 2019 6:08 pm

Re: Blooming thing won't go anywhere

Post by Paramop05 » Wed Apr 17, 2019 4:19 pm

Hi just back from another frustrating conversation with the dealership i bought my Ateca from Lookers in Middlesbrough,
Basically they have done all they can for me having been unable to replicate the issues that the car produces when I drive it there offer to me was to part exchange the car for price of £20,000 , £25,000 when bought in October good deal.
Prior to my visit to Lookers as Seat CustomerService said that I should get another seat dealership to give me a second opinion.
So of I go to Bristol Street motors In Darlington spoke to the service manager who took my vin number to check on there databases and confirmed my engine was one that was affected.


Hayden mills
Posts: 36
Joined: Tue Dec 11, 2018 8:30 pm

Re: Blooming thing won't go anywhere

Post by Hayden mills » Fri Apr 19, 2019 11:01 am

Paramop05 wrote:
Wed Apr 17, 2019 4:19 pm
Hi just back from another frustrating conversation with the dealership i bought my Ateca from Lookers in Middlesbrough,
Basically they have done all they can for me having been unable to replicate the issues that the car produces when I drive it there offer to me was to part exchange the car for price of £20,000 , £25,000 when bought in October good deal.
Prior to my visit to Lookers as Seat CustomerService said that I should get another seat dealership to give me a second opinion.
So of I go to Bristol Street motors In Darlington spoke to the service manager who took my vin number to check on there databases and confirmed my engine was one that was affected.
Just have to persist with them,

They try and fob you off at first hoping you will just ignore the issues

First time I took mine in before Xmas they said nothing was up then the second time once seat had realised the problem they said mine was affected,

So currently waiting on the finance to sort rejection or exchange out
68 plate Ateca 1.5 Evo Manual
Xcellence Lux, Rhodium Grey


Paramop05
Posts: 9
Joined: Mon Feb 25, 2019 6:08 pm

Re: Blooming thing won't go anywhere!

Post by Paramop05 » Fri Apr 19, 2019 3:25 pm

Hi did they have to do any testing of the car or Was it a case of your car is one that is effected and we have no fix for if yet?
After contacting Seat CustomerService on Friday and informed them of the information Bristol street motors gave me regarding my car being one that was affected he is contacting the dealership next week to book it for them to carry out tests for a second opinion.
If they can confirm the car is faulty (which it is)he is going to arrange a loan car, hopefully this will start the ball rolling to bring to an end this stressful last few months of the dealership not believe that there was a problem with my car which it has had from day one.


Hayden mills
Posts: 36
Joined: Tue Dec 11, 2018 8:30 pm

Re: Blooming thing won't go anywhere!

Post by Hayden mills » Sat Apr 20, 2019 7:57 am

Paramop05 wrote:
Fri Apr 19, 2019 3:25 pm
Hi did they have to do any testing of the car or Was it a case of your car is one that is effected and we have no fix for if yet?
After contacting Seat CustomerService on Friday and informed them of the information Bristol street motors gave me regarding my car being one that was affected he is contacting the dealership next week to book it for them to carry out tests for a second opinion.
If they can confirm the car is faulty (which it is)he is going to arrange a loan car, hopefully this will start the ball rolling to bring to an end this stressful last few months of the dealership not believe that there was a problem with my car which it has had from day one.
I had it booked in for an extensive road test after reporting it to seat UK but when I went to pick it up on the afternoon I said did you see the faults and they said no there was no need to take it out as we know there's a problem as they had a bulletin off Seat few days prior,

They would only supply a loan car if I wanted to wait for the 'fix said that seat have declared it safe to drive so not much they can do about loan cars
68 plate Ateca 1.5 Evo Manual
Xcellence Lux, Rhodium Grey


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